Shipping Policy — Leatster

Last Updated: September 2026

At Leatster, we are committed to providing a straightforward and convenient shopping experience. This Shipping Policy explains how we process and ship orders placed through our online store.

1. Shipping Locations

Leatster currently ships orders to customers within the United States.

Shipping availability may vary depending on the product and destination. Available shipping options will be displayed during checkout.

2. Order Processing Time

Orders are generally processed within 1–3 business days after payment has been successfully received.

Orders placed during weekends, holidays, promotional periods, or periods of high order volume may require additional processing time.

Once your order has been processed and shipped, you will receive a shipping confirmation when tracking information is available.

3. Delivery Times

Delivery times depend on your shipping address, selected shipping method, product availability, and the shipping carrier.

Estimated delivery information, when available, will be displayed during checkout.

Please note that delivery estimates are not guaranteed delivery dates, as carrier delays, weather, holidays, and other circumstances may affect delivery.

4. Shipping Costs

Applicable shipping charges are calculated and displayed during checkout before you complete your purchase.

From time to time, Leatster may offer free-shipping promotions or other shipping offers. Any applicable offer will be displayed on our website or during checkout.

5. Order Tracking

Once your order has been shipped, tracking information will be provided when available.

You can use the tracking number included in your shipping confirmation to follow your package through the carrier's tracking system.

Please allow some time for tracking information to become active after the package has been shipped.

6. Incorrect or Incomplete Address

Please carefully check your shipping information before completing your order.

If you realize that you entered an incorrect address, contact us immediately:

Email: bdui1962@outlook.com
Phone: +1 341-899-4987

We will do our best to assist you, but we cannot guarantee that an address can be changed once an order has been processed or shipped.

7. Shipping Delays

Occasionally, an order may be delayed due to circumstances outside our control, including:

• Severe weather

• Carrier delays

• Transportation disruptions

• Holidays

• High shipping volumes

• Incorrect or incomplete addresses

• Other unforeseen circumstances

If your shipment is delayed, please check the tracking information first. You may also contact our customer support team for assistance.

8. Lost or Missing Packages

If your tracking information shows that your package was delivered but you cannot locate it, please check around your property and with household members or neighbors.

You may also contact the shipping carrier for additional information.

If you are still unable to locate your package, contact us at bdui1962@outlook.com with your order number and tracking information. We will review the situation and assist where possible.

9. Damaged Packages

If your package arrives damaged, please contact us as soon as possible.

To help us investigate the issue, please provide:

• Your order number

• A description of the damage

• Clear photographs of the package

• Clear photographs of the damaged product

Our team will review the information and determine the appropriate next steps.

10. Multiple Packages

If your order contains multiple products, items may occasionally be shipped separately depending on product availability or fulfillment arrangements.

If this happens, you may receive separate tracking information for each shipment.

11. P.O. Boxes and Special Addresses

Shipping availability for P.O. Boxes, military addresses, and other special delivery addresses may vary depending on the product and shipping carrier.

Available options will be displayed during checkout where applicable.

12. International Shipping

Leatster currently focuses on shipping within the United States. International shipping availability, if introduced in the future, will be communicated through our website.

13. Contact Us

If you have any questions about your order or shipment, please contact our customer support team.

Leatster Customer Support

📧 Email: bdui1962@outlook.com
📞 Phone: +1 341-899-4987

When contacting us about an existing order, please include your order number so we can assist you more efficiently.